Shipping policy
Shipping Policy
FREE SHIPPING
We offer FREE standard shipping on all orders to our available shipping destinations (Canada, United States, United Kingdom, European Union, Singapore, Australia, and New Zealand) — no minimum purchase required
PROCESSING TIME
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
ESTIMATED DELIVERY TIMES
• Canada: 5–10 business days
• United States: 4–14 business days
• United Kingdom: 10–13 business days
• European Union: 11–15 business days
• Singapore: 10–13 business days
• Australia: 11–17 business days
• New Zealand: 13–20 business days
SHIPPING CARRIERS
We partner with trusted international and regional carriers to ensure safe and efficient delivery. Depending on your location and order conditions, shipments may be handled by one or more of the following carriers:
• Canada Post
• USPS (United States Postal Service)
• UPS
• DHL
• Korea Post (EMS / K-Packet)
• YunExpress
Carrier selection may vary based on availability, destination, and shipment size.
TRACKING
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
DUTIES & TAXES
For orders under CAD $140, most countries are exempt from taxes and customs duties. However, depending on the destination country's customs regulations, taxes and duties may still be applied. In such cases, these charges will be the responsibility of the customer. For orders of CAD $140 or more, Glow Ritual will cover applicable taxes and customs duties in accordance with our policy.
LOST OR DELAYED PACKAGES
If your package appears lost or significantly delayed, please contact us at info@glowritualtrend.com and we will do our best to resolve the issue promptly.